SN Technologies provides advanced Rich Communication Services in Namakkal.Here we empower businesses to revolutionize their customer communication with Rich Communication Services (RCS). Here’s how our advanced RCS solutions redefine the way you engage with your audience:

Handset Capability Check and SMS Fallback

Our system performs real-time capability checks to ensure your RCS messages reach the right audience.

• Advanced Device Compatibility: We check for UP 2.0-compliant devices when sending RCS messages with rich cards and action buttons.

• Fallback to SMS: For non-compliant devices, our system ensures seamless fallback to SMS, maintaining communication consistency.

Auto-Response to MO Messages

Enhance customer interactions with automated replies:

• Respond instantly to user messages with predefined responses.

• For example, users can tap a “Support” button or text “HELP” to receive immediate assistance. Our auto-responses keep them informed about the next steps, ensuring a seamless experience.

Custom Branding and Rich Media Integration

Our Rich Communication Services in Namakkal offers personalized RCS messages to bring your brand to life:

• Incorporate your company’s logo, brand colors, and rich media like images, videos, and carousels.

• Offer an app-like experience within the simplicity of a text message, making your communication visually compelling and engaging.

Chip Lists (Action Buttons)

Simplify user actions with interactive buttons:

• Add buttons for quick replies or actions, such as “Buy Tickets” or “Learn More.”

• Each chip triggers a specific workflow, enhancing convenience and driving user engagement.

Blacklist Management

We respect user preferences by offering easy opt-out options:

• Users can text “STOP” or tap a “Stop” button to opt-out of future messages, ensuring compliance and user satisfaction.

Delivery and Read Receipts

Track the performance of your campaigns in real time:

• Receive delivery and read receipts to monitor message status.

• Get insights into user engagement and refine your communication strategies.

Content Management System (CMS)

Manage rich media effortlessly with Rich Communication Services in Namakkal:

• Store and manage images, videos, and other multimedia in our robust CMS or integrate with your own.

• Seamlessly upload and organize media through our Media Upload API.

Message Localization

Rich Communication Services in Namakkal delivers personalized experiences across regions:

• Send localized responses based on the recipient’s country.

• For example, a user in Erode texting “HELP” could receive “Visit support.erode.com for assistance,” ensuring relevance and clarity.

Advanced Reporting and Insights

Measure campaign success with detailed analytics:

• Use our reporting tools to track messages sent, delivered, and opened.

• Analyze message types, customer interactions, and regional performance to optimize future campaigns.

Unmatched RCS Features by Rich Communication Services in Namakkal

• Messages with no character limits.

• Support for high-quality photos, videos, and multimedia.

• Delivery and read receipts with typing indicators.

• Dynamic group chat, file transfer, and geolocation sharing.

• Secure communication with encryption.

• Seamless video call integration.

• Verified message senders to eliminate spam.

FAQ’S Related To RCS in Namakkal

1.What reporting tools are available for RCS campaigns?

Our reporting tools provide insights into message delivery, read receipts, interactions, and campaign success metrics, helping you optimize your strategies.

2.How can my business start using RCS with SN Technologies?

Contact SN Technologies to learn about onboarding. We’ll guide you through setup, from device compatibility checks to content management and campaign analytics.

3.What is a chip list, and how does it work?

A chip list is a set of buttons in an RCS message that users can tap to perform actions like visiting a website, purchasing a product, or responding to a query. Each button triggers a predefined workflow.